Safety Standards
At Pooch n Pounce, your pet’s safety and wellbeing always come first. We know how important your furry family members are, and we treat them with the same love and care we’d want for our own. That’s why we follow clear safety standards to give you peace of mind whenever you book with us.
Pet Safety First
Routine & Comfort: Pets are happiest in familiar surroundings, so we care for them in their own home or on their usual walking routes.
Individual Attention: We focus on each pet’s unique needs—whether that’s slow strolls, energetic play, or quiet cuddle time.
No risky shortcuts: We use secure leashes, harnesses, and follow safe walking practices (no off-leash unless you’ve given written approval).
Trusted Care
Sole Carer: All services are provided by one dedicated sitter—you’ll always know who’s looking after your pets.
Background Checked: Your sitter has been police-checked and vetted to ensure trust and professionalism.
Emergency Ready: We’re confident in handling pet emergencies, from first aid basics to getting to your chosen vet quickly if needed.
Home & Security
Respect for Your Space: We treat your home with care, locking up properly and keeping everything secure.
Extra Security: In-home sitting gives the added benefit of someone being present, helping your home look lived-in while you’re away.
Confidentiality: Your personal details and keys are always kept safe and never shared.
Health & Hygiene
Clean & Tidy: We pick up after your pets, clean food bowls, refresh water, and keep litter boxes or yards hygienic.
Wellness Watch: We’ll keep an eye out for any changes in behaviour, appetite, or energy and update you right away.
Safe Socialising: Walks are usually one-on-one to reduce risks; if social walks are arranged, they’re only with well-matched, friendly dogs.
Communication & Peace of Mind
Updates for You: Expect regular updates, photos, and messages so you always know your pet is happy and safe.
Clear Policies: From bookings to cancellations, we’re upfront and transparent so there are no surprises.
Always Contactable: You’ll always be able to reach us while you’re away.
