Questions
Pet Sitting FAQs
Quick answers about in-home pet sitting, dog walking and drop-in visits. Search for a word, or pick a topic.
General
What does Pooch N Pounce actually do?
We’re here to make life easier for you and your furry friends! We offer in-home pet sitting, dog walking adventures, and quick drop-in visits. Whether it’s belly rubs, litter clean-ups, or a stroll around the block, we’ve got it covered.
Do you care for both dogs and cats?
Absolutely! Pooches and pouncers are both part of the family. From playful pups to snoozy kitties, we love them all.
Can I trust you as my furry family members' sitter and walker?
Yes, you can. I’m an experienced pet lover who will take care of your furry family member with great care. Think of me as your pet’s new best friend (after you, of course).
What’s your cancellation policy?
Life happens — we get it! Because it’s just me providing the care, my schedule fills up quickly. If you need to cancel and give me more than 24 hours’ notice, there’s no charge at all. But if you cancel with less than 24 hours’ notice, the full fee will still apply. This is simply because I’ve reserved that time just for you and your pet, and I won’t be able to rebook it on short notice.
Do you supply pet food when pet sitting?
We don’t usually supply pet food as part of our standard pet sitting service, as most pets do best staying on the food they’re already familiar with. Keeping your pet on their regular diet helps avoid digestive upsets and ensures consistency while you’re away. If you do need pet food during your booking, we recommend checking out a trusted Melbourne-based pet supplies company like Chuffed that offers a wide range of premium dog and cat food, treats, and everyday pet care products.
In-Home Pet Sitting
What’s “in-home sitting”?
It means I stay at your place while you’re away, keeping your pets comfy in their own space. They’ll get cuddles, food, playtime, and all the care they need—plus your home won’t feel empty.
My pet takes medicine—can you handle that?
Yes! Just give me the instructions when you first make your inquiry, and I’ll make sure your pet gets their medication on time. If for any reason I’m unable to give your pet the medicine it requires, I’ll let you know beforehand.
Do you offer pet sitting in your own home?
Nope — all of our services are in your pet’s home. We believe pets are happiest in their own space, surrounded by familiar smells, toys, and comfy spots. That way, they can stick to their usual routine while we bring the love, cuddles, and care to them.
Dog Walking
How long are your walks?
Our walks usually last 30–60 minutes, but I’ll tailor it to your pup’s energy level. Whether they’re a “sniff every tree” walker or a “let’s zoom!” kind of dog, I’ll match their pace. Walks are $35 per 30 minutes.
Do you walk dogs in groups?
Our walks are one-on-one so your pup gets all the attention it deserves.
What if the weather’s yucky?
We don’t let a little drizzle stop us, but if it’s too hot, stormy, or unsafe, we’ll swap the walk for some fun indoor play and bathroom breaks.
Home Visits / Drop-Ins
What happens in a drop-in visit?
We pop by to feed your pet, refresh water, clean up litter or poop, play, and give them some love. It’s like a quick cuddle-and-care pit stop!
Can you come more than once a day?
Of course! Morning, lunchtime, evening—whatever suits your furry friend’s routine.
Bookings & Pricing
How do I book?
Super easy! You can book through our website or send us an enquiry. We’ll also arrange a “meet & greet” so your pet can sniff us out first.
How much does it cost?
Prices depend on the service, time, and number of pets. Check our pricing page or ask us for a quote—no surprises, just fair rates.
Can you do last-minute bookings?
I’ll do my very best! Holidays and weekends fill up fast, though, so booking early is the safest bet.
Safety & Care
What if there’s an emergency?
Your pet’s safety comes first. If anything happens, we’ll call you straight away and head to your vet (or the nearest one if needed).
Will my pet really get enough attention?
Oh yes. We’re not just “check-in and leave” people. We play, cuddle, chat, and spoil your pets with love while you’re away. Basically, we’re stand-in humans until you get home.
No questions match that search. Send Jodie a message and she will answer it for you.
Secure Loving Care for Your Pet Today
Still have a question? Ask Jodie when you book your free meet and greet.
jodieh1@outlook.com.au